Solutions

Connect every channel, drive smart growth

Integrate social messaging, marketing and data so your team builds an efficient operation and accelerates global growth.

Unified

Multi-platform

Collaborative

Standardized ops

Data-driven

Smarter decisions

Automated

Lower cost

Solutions

01

WhatsApp / Telegram / LINE Private Domain

  • Aggregate platforms; unify conversations & customers
  • Efficient team collaboration, faster responses
  • Standardized operations for premium global service
02

Cross-border E-commerce Marketing

  • Unified scripts & content; accumulate cross-border assets
  • Smart asset library & auto-replies for consistent comms
  • Customer tags & follow-up records for refined operations
03

Analytics · Message Backup

  • Multi-dimensional analytics, real-time business monitoring
  • Visualize lead sources & conversion paths to optimize decisions
  • Track key leads and export complete message backups
04

Marketing Promotion Operations Team

Support 200+ managed accounts for efficient growth, with ad lead tracking that keeps campaign performance clearly visible.

  • Unify large-scale account management to improve team operating efficiency
  • Collect ad leads automatically with clear and traceable customer sources
  • Track promotion data in real time so campaign results are visible at a glance
05

AI Customer Service Automation

  • Recognize user intent and understand needs precisely
  • Automated flows & strategic responses for complex cases
  • 24/7 online service that elevates customer experience

Capture every sales opportunity with Sun Scrm ✨

★★★★★

Managing WhatsApp, Telegram and Line in one place with Sunscrm lifted our team efficiency by 60% and boosted customer satisfaction!

J

Jenny W.

Cross-border E-commerce Director

★★★★★

Unified scripts and assets made our team more professional and efficient — conversion rose 35% with clear revenue growth.

D

David L.

Export Trade Manager

★★★★★

Powerful analytics revealed our customer sources and conversion paths; targeting got sharper and ROI improved a lot.

S

Sophie Z.

Marketing Director

★★★★★

AI service automation lets us respond 24/7 — stable, efficient service that clearly improved customer retention!

M

Mike T.

Customer Service Lead